Pathcure Labs : Privacy Policy

In our Privacy Policy, you will be provided the way your personal information is collected and used by Pathcure Labs. By using the services and offers provided by us, you assert to the collection and use of your personal information by Pathcure Labs in the way it has been available in this Privacy Policy. You are recommended to read the policy carefully.

Contact Us :

Address : 10/185, Doctor's Colony Near Jail Road, Shahdol (M.P.) - 484001
Call Us : +91 80991-1300 | +91 73898 99007
Mail Us : customercare@pathcurelabs.in

Terms and condition :

The Package Stand Valid For Not More Than 7 Days From The Day The Invoice Is Generated Online. The Customer Will Not Be Entertained After 7 Days.

Pricing (In INR) Refund and Cancellations :

Cancellation Will Be Accepted Only If The Cancellation Intimation Is Given To PathCure Labs Within 24 Hours Prior To The Appointment Fixed. 3% Cancellation Charges Will Be Deducted From The Total Amount Generated In The Invoice. The Customer Can Contact Us Either Through Our Email customercare@pathcurelabs.in Of Refund Or Cancellation.

The Amount To Be Refunded Will Be Sent To The Respective Debit/Credit Card Account Using Which The Payment Was Made. No Other Mode Will Be Used To Refund The Amount.

Information/Data Collected From The Users :

The following personal data/information about you online is being collected only when you willingly give it to us through our website:

Salutation
Name
Email Address
Billing and Collection Address
Mobile Number & Address

How Does Pathcure Labs Use The Data/Information Collected?

Usage of YourPersonal Data/Information is:

To give reports, results and information for the tests requested by you.
Age & Gender for reporting results exactly.
To protect social history as governed by present law or policy.
Get in touch with you in case of any password recovery and policy amendment.
To calculate our services & offers and to conduct customer surveys.

Usage of Email Address & Mobile Number is for:

Registration confirmation and password reminder.
Inform any kind of amendment in our privacy policy or our terms & conditions.
Event based communication such as order information, delivery information, etc.
Special services, discounts or offers, if any.

Usage and Revelation of your Report/Result/Information/Data:

On special request of your doctor and other certified healthcare providers who need to see your laboratory reports/results to diagnose you or to start your treatment, we can reveal your report/results to them.
We can use your reports/results with our internal billing department. We can also reveal it on a special request of your hospital, physician, insurance company, or to any third parties for payment purpose.
We can reveal your reports/results in the course of activities essential to support our healthcare operations, such as performing quality checks on our testing, for training purposes, or for developing normal reference ranges for tests that we perform.
We can reveal your reports/ results to other doctors, companies or individuals who need your reports/results to give specific services/offers to us. These other entities, also known as business associates, should obey with the terms and conditions of a contract made to ensure that they will keep the privacy and security of the reports/results we give to them or which they make on our behalf.
We can also reveal your reports/results when we need them to obey with court orders, detection requests or other legal process in the course of a judicial or administrative proceeding. We can also disclose your reports/ results/data for law enforcement purpose.
We can reveal your reports/results/ data to the Health Department or any other Government body or organization as and when needed by them for anthology, processing health information of the city/state/country.

Usage of unidentified traffic data/ information is to:

Identify you on time so that we can provide you a better and more personalized service.
Paid to make an analysis of the problems/issues with our server.

Security Steps Used by Pathcure Labs

The moment you give us the information of your Credit Card, it is transmitted across in an encrypted format via internet and is only decoded when the payment gateway server collects it. It further assures that your data/information is available only to payment gateway that uses advanced technology which includes data encryption, server authentication, and message integrity.
We follow the accepted industry standards to keep the personal data/information and email address collected by us at the time of broadcast and while we get it. Though, no way of electronic storage or way of broadcast over the internet is completely safe and secure. That is why, when we try to take steps to guard your personal data/information and email address or other information; we cannot give an assurance that its properly safe and secure.

Privacy Update

Pathcure Labs has all the rights to change or renew this privacy policy at any point of time by putting a notice on our website. And any type of change will come into effect immediately after putting it on our website. We have also retained the rights to revise our privacy statement at any point of time. So you are advised to read it often, if we do material changes to our policy through display of information/ data on the homepage of our website.